When you need to have your medical office, surgical room, or healthcare facility cleaned, there are a few harsh realities to be aware of. First and foremost, healthcare-associated infections (HAIs) on average lead to 1.7 million deaths each year. This number is astounding and leads to high, avoidable costs for many healthcare facilities. For this reason, you should be wary of any cleaning bids that seem too good to be true. When you opt for cheap cleaning services, you’ll get what you pay for. Lower prices equate to skipped steps and low-quality cleaning.
Remember, medical facilities need to be cleaned to a higher standard than other facilities, so you skimping on cleaning costs will results in higher costs elsewhere—primarily through HAIs and eventual lawsuits. Medical office cleaning is a specialized field and should be treated as such. Finding a company that will adhere to your needs, and reduce the number of overall HAIs in your facility, is imperative.
Since the cleanliness of your medical office has a direct impact on your image and quality of care, there are a few distinct details to consider when looking for a company to manage your facility’s cleanings.
1. Opting for Medical Grade Cleaning Products
Cleaning companies that work with healthcare facilities need to understand that there is a difference between cleaning and disinfecting. While traditional business offices might not need to be disinfected during every clean, healthcare facilities do. However, many basic cleaning companies don’t fully understand the key distinction between cleaning and disinfecting.
Disinfection means not only cleaning surfaces that can harbor common germs, but also killing them in the process. Basic cleaning products do not go above and beyond to kill the germs; you need to use hospital grade disinfectant. At Bee Line Support, our employees go through training to understand what common pathogens are, how they are transmitted, and everything they need to know about killing them—including using hospital grade disinfectant. We’re proud to provide the highest-quality medial office cleaning services, hospital cleaning services, and surgery cleaning available on the market today.
During the cleaning process, Bee Line will make sure that every rag used is sealed, separated, and sanitized to prevent any cross-contamination. All of our laundering, thanks to our partnership with ImageFIRST, meets the standards for OSHA, CDC, and Joint Commission infectious control.
2. Hiring a Team with Extensive Training
Having a company that goes above and beyond the cleaning standards for medical offices is preferable to the alternative. When you hire a company who provides extensive training to their employees, you can rest easy knowing that they’re adhering to the codes set in place for healthcare requirements. This means cleaning up medical waste, disinfecting areas, and making sure that no nook or cranny goes untouched. Unfortunately, it can be hard to find cleaning companies that provide both quality and extensive medical-grade training.
At Bee Line Support, our employees go through training to better understand how to prevent infectious disease transmission. This includes details about microorganisms and what products are needed to effectively kill and banish them for good. Thanks to our newly developed training center, we provide mock cleanings in a setting that uses a precise imitation of a real-life exam room. This allows all of our cleaners to go through training on how to properly clean and sanitize a room before stepping foot in your facility. In addition, we offer seminars and training with leaders in infection prevention and environmental service experts. We’re committed to staying up-to-date with medical advances so we can adapt our cleaning procedures to the ever-changing medical world.
3. Keeping The Staff Healthy and Informed on Medical Advancements
Since medical office cleaners will be dealing with infectious pathogens, it’s important that they’re prepared, healthy, and up to date on current medical advancements. At Bee Line Support, our training program helps achieve this and more. Our professional cleaners also go through background and medical checks to ensure that they’re prepared and capable to do the job right. They are then trained on how to reduce the transmission of infectious diseases to stay safe and effective throughout the process of cleaning your facility.
4. Using the Correct Protocols and Strategies
Professional cleaners need to use the correct protocols and cleaning strategies in order to fully clean and disinfect medical offices. This leads to a reduction in pathogens and the insurance that you are doing everything you can to limit your patient’s chances of developing an HAI. If you’re on the search for a new medical office cleaning company, make sure you ask them about the services they provide, the types of products they use, and what strategies they employ to ensure that they’ve done the job well, the first time around.
5. Going Above and Beyond Expectations
If you need your medical offices cleaned professional by an outside company, you want to find someone who will go above and beyond your expectations. There should be no doubt that a cleaning job was done well when dealing with a medical office, which is why we recommend finding a company who takes accountability seriously. That’s why Bee Line Support uses The VeriClean™ audit system for all of our medical office cleaning jobs.
Before a cleaning is done, we apply a fluorescent spray to every inch of the room that needs cleaning. Once the cleaning team has finished, an auditor will come in to shine a black light on the room. If there were any areas that were missed, it’s easily revealed in the black light test and properly cleaned up. For continuity and a guaranteed clean, all of the results from The VeriClean™ audit system are logged and given to our clients for their records.
6. Understanding Different Types of Facilities
Each office, whether it is a dentist, doctor, pediatrician, oncologist, or surgical room, will require different types of cleaning. If you want these jobs to be done properly, you will need to find a cleaning service with experience. Hospital-grade solutions and specialized techniques, such as The VeriClean™ audit system will ensure that you properly clean each facility, as it’s intended.
Taking the time to find a good professional cleaning company is one of the most important things you can do to lower HAIs, improve overall cleanliness, and reduce the spread of pathogens. At Bee Line Support, we utilize The VeriClean™ audit system, high-quality hospital grade cleaning products, and partner with ImageFIRST to meet and exceed OSHA, CDC, and HLAC standards. The VeriClean™ audit system utilizes high-level black lights to ensure that disinfection is accurate and thorough for each medical office. It gives us a way to internally audit all of our cleaning jobs and gives our clients 100% satisfaction, guaranteed. We put our employees through rigorous training procedures both before working on the field and throughout their employment. Because of our training standards, we have a number of cleaners that carry a Certification of Mastery in Infection Prevention (CMIP) through the Association for the Healthcare Environment. This gives them the knowledge and resources they need to fully understand the small details that create strong medical office cleaners. Bee Line Support is dedicated to making sure that your medical offices are safe and disinfected for your patient’s comfort and care.
If you don’t think your healthcare cleaning services are doing the job, contact us today. We’re currently offering all new customers a free black light audit to show you just how well your cleaning company is performing.
Call Bee Line Support at 312-BEE-LINE or message us today to get started on the path to cleanliness!
About The Author
Julio Alvarez
author
Julio is a true veteran to the industry, rising through the ranks of the cleaning business and finding a home at Bee Line since 2007. When he’s not busy expertly leading his troops, you can find Julio playing soccer and spending time with his wife, 3 adorable boys, and a goldfish named Flipper! He has a soft spot in his heart for stuffed pizza with salad, and is a Cubs fan through and through. His favorite part of working at Bee Line is the strong teamwork.