Ever since the pandemic started, we’ve seen hundreds of new cleaning and disinfection companies appear out of thin air. We understand that everyone’s trying to capitalize on the ability to make a little extra money during this time, but it’s important for businesses to understand that not all of these companies are going to be able to provide them with the quality cleaning they need. Still, the market is saturated and finding a reputable cleaning and disinfecting company is more difficult than ever. In this article, we’ll go over a few of the basic things to do in order to find the most reputable cleaning and disinfecting company.
1. Do Your Research
The first step in finding a reputable cleaning and disinfecting company is conducting a sufficient amount of research. Even if you’ve gotten a direct recommendation from someone you trust, researching your options is still important. You’ll want to make sure that the company you hire is experienced in your industry and has been around for more than a few months. During your research phase, make a list of a few companies that you’re interested in and look them up on reputable review sites or the Better Business Bureau. This will give you a chance to see whether or not there are any red flags before moving forward and wasting any more of your time.
If you do find that a cleaning company has a bad review, pay attention to how they respond. Bad reviews are bound to happen every here and there and good companies will make sure to address them in a respectful way that aims to help resolve any outstanding issues. Just because a company receives a bad review does not mean they’re a bad company.
2. Look at Testimonials
If you want more information on their cleaning services and what you can expect from the results, see if their website has any testimonials or portfolios. Sometimes, websites offer more thorough testimonials that can give you a more in-depth understanding of the satisfaction of their clients.
3. Conduct Interviews
After you’ve done the research, reach out to the companies that you’re still interested in. If you’re going to be hiring them for long-term work, you have every right to conduct interviews and ask as many questions as you want prior to moving forward with the partnership. Make sure you talk about any industry-specific needs, ask questions about your specific facility or office, and get clarification to any house-keeping questions you have. With everything happening regarding coronavirus, many businesses are opting to conduct interviews over the phone rather than meet in person—this is completely fine.
While you’re on the phone with them, ask about their pricing and discuss the frequency in which you’re looking to have your facility cleaned and disinfected. We also recommend talking about the type of cleaning products they’ll be using, what their cleaning protocol is, and how they handle sanitization. Understanding everything before they come in to clean will help set certain expectations that both parties can adhere to. We also recommend asking about their ongoing training and education procedures. When a cleaning company is committed to providing the best services possible, they’ll make sure that all of their employees are always up to date on the most efficient protocols and recommendations by the CDC.
4. Check Credentials
After you’ve talked to the cleaning company, always take the time to call and check their credentials. There are so many different companies out there that do not have the proper registration, bond, or insurance. If you don’t check the credentials and something happens, you might be liable for damages. For example, if one of the cleaners is injured on the job but they didn’t have the proper credentials, the injured worker could legally sue you or your business. Similarly, if you hire a company and they break something in your facility, a lack of credentials could mean that they’re not required to pay for damages. The credentials should also include employee background checks for the most comprehensive coverage.
5. Ask for References
Even if you’ve already looked at their reviews online and seen testimonials, you can still ask the company itself for references. By contacting a list of references, you’ll be able to talk to prior clients first-hand and ask specific questions that will give you more information than a simple star rating on Yelp. Hiring a professional cleaning company to use over the upcoming years should be approached just as you would if you were hiring a new employee. Don’t be afraid to be thorough and always get clarification when you need it.
6. Look at Certifications
Finally, take the time to look at the cleaning company’s certifications. Reputable companies will invest in the training and education of their employees to make sure that they’re doing the best job possible. Now, this is more important than ever. If a company doesn’t use the proper protocols for cleaning and sanitizing, you’re going to be wasting your money and putting your employees and customers at risk. A great certification to look for is the Certificate of Mastery in Infection Prevention, which indicates that the employees know how to go above and beyond to protect themselves, kill pathogens, and avoid any cross-contamination.
At Bee Line, we always go above and beyond the standard professional cleaning practices to ensure that your facility is free from bacteria, pathogens, and viruses. Bee Line is a woman-owned company certified as a Woman Business Enterprise (WBE) by the Women’s Business Enterprise National Council and was founded in 1997. We’re dedicated to hiring local job seekers out of the Chicago empowerment zip codes—neighborhoods with the highest unemployment rates—to ensure that everyone has access to the employment they deserve. We care about hiring quality employees and never subcontract. We require extensive background checks and reference checks, believe in organic growth from within the company, and always train our employees extensively. Because of our dedication to employee opportunity and advancement, we’ve grown from 200 employees to over 500 employees in recent years. Bee Line is committed to helping your facility stay clean, especially during our current pandemic problems with COVID-19. For more information on CDC recommendations for healthcare personnel during this time, click here.
Bee Line requires CMIP (Certificate of Mastery in Infection Prevention) Certified Management for many of our facility sites. These managers carry vast knowledge in microbiology, precautionary safety measures, and infection prevention throughout all stages of disinfection and train all cleaning staff on all infection prevention protocol.
If you’re worried about the spread of COVID-19 or other pathogens and healthcare associated infections in your facility contact Bee Line today. We’re one of the only cleaning companies to use Black Light auditing to make sure that no surface is left untouched. We’re also a proud partner with ImageFIRST, meaning we have a strict process for cleaning and managing supplies. This process is unique, yet effective. It guarantees that supplies are 99.9% clean of common pathogens, exceeds OSHA and CDC standards, and complies with Joint Commission Requirements. For more information on our coronavirus deep cleaning services that will help you open your facility as safely as possible during this pandemic, visit our COVID-19 page or request a quote today.